Frequently asked questions

• What’s included with Freedom On Demand?

  Your membership gives you access to: 

  • Hundreds of On Demand reformer classes 
  • Structured monthly planners (so you know exactly what to do) 
  • Beginner, intermediate, and advanced pathways 
  • Specialist programs for posture, menopause, antenatal, arthritis and more 
  • Challenges and accountability series 
  • Multiple instructors and teaching styles 
  • "Ask the Physio" support for injury guidance 
  • New content added regularly 
• What makes Freedom On Demand different from YouTube workouts?

  Most online workouts assume you already know what you’re doing. There's no structure and no support.

  Freedom On Demand is designed to replicate your favourite Pilates studio: you get expert guidance and the option of structured classes, along with over 500 classes you can filter to suit your wants and needs.

  You'll get:

  • A professionally guided system 
  • Ongoing support 
  • Programming with progression 
  • Injury-conscious instruction 
  • Expert teachers across multiple specialties 
  • A platform designed to help you actually keep using your reformer long-term 

  That’s why so many customers tell us their reformer becomes part of their lifestyle—not another unused purchase. 

• Can I try Freedom On Demand before committing?

  Yes! We offer a 7-day free trial so you can explore the platform and experience the Freedom difference for yourself. 

  You'll also get six months of Freedom On Demand completely free if you purchase one of our reformers.

  During your trial, you’ll be able to: 

  • Explore our class library 
  • Meet our instructors 
  • Try beginner-friendly reformer sessions 
  • Experience our monthly planners 
  • See how the platform supports consistency and confidence at home 

  It’s the best way to discover how Freedom On Demand helps turn your reformer into something you actually use—not something that collects dust. 

  Start your 7-day free trial now.

• What types of instructors do you have?

  We intentionally created a platform with a wide range of teaching styles and expertise. 

  Our instructors include: 

  • Registered health professionals (physios and exercise physiologists) 
  • Strength and fitness-focused teachers 
  • Rehab-focused movement specialists 
  • Gentle mobility and longevity educators 
  • Male power Pilates instructors 

  This means you can find classes that suit both your goals and your body. 

• What if I have injuries, pain, or physical limitations?

  Alongside our studio-level reformers, we also offer a membership to our Freedom On Demand virtual studio.

  Unlike generic fitness platforms, we have physiotherapy support built into the experience. In addition to our physio-led classes and programs, our “24/7 Ask the Physio” option gives you access to professional guidance if you’re unsure how to modify exercises or manage an injury safely. 

  Many of our members come to us because they want movement that helps their body feel better—not more beaten up.

• I’ve never done Pilates before, how will I know I’m doing it correctly?

  If you’re new to Pilates, you’re not alone; many of our customers start from scratch and quickly come to learn and love their Pilates practice. 

  Our Freedom On Demand programmes are structured to guide you step-by-step, starting with fundamentals and progressing over time. Each session includes clear instruction, cues, and demonstrations to help you understand proper form and technique. 

  We also offer complementary virtual onboarding sessions with our founder, Cath Julius, a physiotherapist with over 25 years’ experience. 

• Is a reformer worth it compared to studio classes?

  It depends on your lifestyle and how often you plan to use it. 

  Studio classes can be a great way to learn, but they require ongoing bookings, travel, and cost per session. 

  A home reformer gives you the flexibility to train on your own schedule, with guided programmes available whenever you need them. For many people, this makes it easier to stay consistent, which is where the real benefits come from. 

• I struggle with motivation at home. How will I stay consistent?

  Consistency is one of the biggest barriers to home exercise—so we’ve intentionally designed Freedom On Demand to remove decision fatigue and keep you engaged. 

  We provide: 

  • Monthly workout planners 
  • Guided rehab programs and fitness challenges 
  • Clear progression pathways 
  • A supportive community experience 

  Instead of wondering “what should I do today?”, you can press play and follow the plan.