Freedom Pod

Frequently asked questions

• Can I try the products before buying?

  Yes, all of our products are available to trial at our Christchurch showroom on Blenheim Road. Or check our our Pilates reformers at our Auckland or Papamoa showrooms.

• How do I purchase using an interest-free payment option?

  If you’d like to pay interest-free, please contact our team on 0800 119 153 to discuss the available options.

• Where is Freedom Wellness Co. based?

  Freedom Wellness Co. is a New Zealand-owned and operated company, based in Christchurch. 

  On the Freedom Pilates side, our programmes are shaped by our founder Cath Julius, who has 25+ years of experience in Pilates instruction and physiotherapy. This expertise underpins how all our Pilates and equipment, programmes, and classes are designed. 

  We’ve been supplying reformers since 2019, with a focus on high-quality equipment and expert-led training for home use. 

• How often should I do reformer Pilates?

  This depends on your goals, but most people see benefits from doing Pilates 2–3 times per week. 

  If you’re looking to build strength, improve mobility, or create a consistent routine, you may choose to do shorter sessions more frequently. 

  One of the advantages of having a reformer at home is flexibility; even 10–20 minutes can be effective when done consistently. 

• I have an injury or specific condition—is Pilates suitable for me?

  Reformer Pilates is generally low-impact and can be suitable for a wide range of injuries and conditions, depending on your individual needs. 

  Our Freedom On Demand programmes are designed by physiotherapists, with a strong focus on safe movement, control, and progression. Many people use reformer Pilates to support rehabilitation, improve mobility, and rebuild strength. 

  If you have a specific injury or are unsure where to start, we recommend speaking with your healthcare provider before beginning, or starting with a beginner or condition-specific programmes. 

• Is Pilates safe during pregnancy?

  Yes, with the right guidance, Pilates can be a safe and effective way to stay active during pregnancy. 

  As part of Freedom On Demand, we offer an antenatal programmes developed by women’s health physiotherapists. It includes both guided classes and educational content to help you move safely and confidently throughout each stage of pregnancy. 

  As with any exercise during pregnancy, it’s a good idea to check with your lead maternity care provider before starting.

• I’ve never done Pilates before, how will I know I’m doing it correctly?

  If you’re new to Pilates, you’re not alone; many of our customers start from scratch and quickly come to learn and love their Pilates practice. 

  Our Freedom On Demand programmes are structured to guide you step-by-step, starting with fundamentals and progressing over time. Each session includes clear instruction, cues, and demonstrations to help you understand proper form and technique. 

  We also offer complementary virtual onboarding sessions with our founder, Cath Julius, a physiotherapist with over 25 years’ experience. 

• Will I actually use a reformer at home?

  This is one of the most common questions, and it’s a valid one.

  Consistency comes down to how easy it is to get started. With a reformer at home, there’s no travel time, class schedules, or barriers to entry, which makes it easier to build a routine. 

  This is why we designed comprehensive on-demand programmes that meet you wherever you are. They include a range of experience-levels, session lengths, structured programmes, and guidance to help you stay consistent over time. 

• How much space do I need for a reformer?

  Most reformers are designed to fit within a standard room and can be used in a spare room, garage, or living space. 

  We offer options designed for home use, including foldable models that can be stored when not in use. 

  If you’re unsure, check the product dimensions on the product page or get in touch; we’re happy to help you find the right fit for your space. 

• Is a reformer worth it compared to studio classes?

  It depends on your lifestyle and how often you plan to use it. 

  Studio classes can be a great way to learn, but they require ongoing bookings, travel, and cost per session. 

  A home reformer gives you the flexibility to train on your own schedule, with guided programmes available whenever you need them. For many people, this makes it easier to stay consistent, which is where the real benefits come from.